Member Features (Logged-in Dashboard)
Multi-step Application
Save & resume via unique link — complete at your own pace
Property Discovery
Browse, filter & sort all active properties by suburb, state, rent & bedrooms
Recommended Properties
Properties matched to your preferred suburbs/states & budget
Save & Shortlist
Shortlist properties and members for easy comparison
Suburb Alerts
Up to 3 suburb alerts — get notified when new matching listings appear
People & Groups
Browse member profiles, join property groups, form housemate groups
Direct Messaging
Member-to-member private messaging with notification alerts
Community Chat
Open community chat room for all members
Forum
Discussion threads on shared living, tips, and experiences
Rental Bond Loan Gateway
Access state-specific Government bond loan programmes — no commercial lenders needed
Profile Management
Edit preferences, budget, suburbs, notification settings
Membership Payment
Secure Stripe payment — 6-month Single ($220) or Couple ($350)
Public Site Features (No Login Required)
Public Property Browse
All active listings visible without login — sort, filter, paginate
Landing Page Carousel
Live property carousel with photos, rent, and CRA net-rent figures
Available Now Panel
Live count of properties + average rents, pension % comparisons
The HSS Difference
Side-by-side comparison of private renting vs HSS Group Tenancy
How It Works
4-step overview of the application, vetting, approval and matching process
Member Fees
Transparent fee schedule — no hidden charges, no per-group fees
CRA Rent Assistance Calculator
Live Centrelink CRA calculations showing net rent for singles & couples
Rent Calculator Tables
Detailed rent tables showing net rent after CRA across all rent bands
REA Information Pack
Downloadable info pack for Real Estate Agents and property owners
FAQ
Comprehensive answers to common questions about HSS membership and shared living
Contact Directory
Role-specific email addresses for members, REAs, media, and government
Resources & Downloads
Guides, templates, and tools for shared housing planning
House Policies
11 downloadable house policy templates for HSS shared households
Live Chat
Tawk.to live chat support during business hours
Admin Features (Admin Dashboard Only)
Application Review
Full application detail view, approve/reject, admin notes, CSV export
Member Management
View/edit/suspend members, fee waivers, housed status, CSV export
Property Management
Full CRUD, inline editing, Cloudinary images, auto-expiry, duplicate detection
CSV & Email Import
Bulk CSV upload + automatic POP3 email import from Domain.com.au alerts
Group Management
View/move members between groups, delete groups, support requests queue
Announcements
Broadcast messages to all members via in-app + email
Analytics Dashboard
Applications, members, properties, and enquiry metrics
Data Quality Tools
Postcode backfill, suburb fixer, junk address archiver, zero-rent checker
System Health Checks
POP3 status, email quota, stuck applications, orphan groups (runs every 6h)